Pomodo’s Premier Protection (P3) Plan

We monitor your equipment health, spotting potential hiccups before they turn into headaches, so you don’t have to be caught off guard.

What if something goes wrong? Don’t sweat it! We’ll have replacement hardware on its way to you the very next business day. You’ll be back to serving customers before you know it giving you total peace of mind.

Hardware doesn’t last forever – when it’s time to upgrade, if you’re on Pomodo’s Premier Protection Plan, you will get a discount on new hardware!

✓ Minimize Downtime – Fast replacements keep your business operational See details of swap out coverage HERE.

✓ Proactive Support – We catch issues before they impact your sales via hardware monitoring.

✓ Hassle-Free Service – Simple, reliable protection you can count on from US based support technicians

✓ Extended Life Operating Systems made for POS

✓ Discounts on future hardware upgrades!

Protect your investment. Protect your business.

Pomodo Premier Protection (P3 Plan) — Customer Summary & FAQ

What is the P3 Plan?

The Pomodo Premier Protection (P3) Plan is an extended hardware protection / swap‑out plan available in conjunction with your Pomodo hardware and Pomodo subscription. It provides you with replacement coverage, repair support, and peace of mind beyond the standard hardware warranty.  

Key Highlights

Hardware Swap Out: Plan includes hardware swap out for hardware purchased from Pomodo.  Details for swap out can be found HERE.

Cost: $15.99 + tax / month / Bundle Purchased
 

Term: Up to 60 months from your hardware purchase.  If extending a previous hardware swap out plan, the term will be the remainder of 60 months from the date of original purchase if your hardware is still supported. 

Intro Period: First 90 days free (no charge) for new, eligible hardware packages only. This period starts from the date of purchase and neither the ship date of the hardware, nor your go live date affects this intro period or the full term of the warranty.

Auto Enrollment: After the 90‑day intro period, billing begins automatically monthly unless you cancel via online cancellation form here: https://pomodosoftware.com/p3cancellation/

Billing:  Your P3 plan will be added to your monthly subscription charged on the 1st of each month.

Limits / Conditions:

Peripheral packages or products are not eligible for the P3 Plan.

Pomodo reserves the right to cancel your P3 coverage early if your hardware becomes obsolete (end of life), or is no longer supported by Pomodo

Coverage is void if hardware is modified by unauthorized parties, serial numbers removed, etc.

Only eligible hardware can enroll

Frequently Asked Questions (FAQ)

When does P3 coverage actually start?

Your 90‑day intro period starts from the date of hardware purchase. After 90 days, P3 billing automatically starts (unless you cancel)

Can I cancel P3 during or after the trial period?

Yes. You can cancel via the online cancellation form (a link provided above). If canceled before the 90-day mark, you incur no P3 charges. If you want to cancel any time during the term, you can via the online cancellation form, but any payments previously made are not refundable.  Upon cancellation, you will no longer have any coverage under the P3 plan.

What happens if I cancel my software subscription?

If you cancel your Pomodo subscription, your P3 will be cancelled as well.  

What if I cancel P3 and later change my mind – can I re-enroll?

No – If you cancel your P3 plan prior to the 90 day intro period ending, or at any time during the term, you cannot re-enroll in the plan.

*prices subject to change